Imagine..............You are with family and friends, celebrating the successful sale of your home. This special day was always a certainty because you have a REALTOR® who “never gives up.” You may have just purchased a home or sold a home. The process went smoothly and there were very few surprises. Each step had been explained ahead of time so you knew what to expect. Your agent did not pressure you, and gave you necessary information to enable you to make good decisions while respecting your personal needs and wants. Attention to every detail was paramount. Communication was an essential element of the transaction and you never had to wonder what was happening. My name is Joell Mower and the above scenario is my goal for every one of my clients. I was employed in healthcare for 20 years, many of them in management, before I became a REALTOR® in Santa Cruz County in 1988. The combination of both job experiences has enabled me to meet that goal over and over again. Clients have put my goal in their own words: “Joell, I know that you have many other clients besides me, but you make me feel like I’m your only one.” To me, that is one of the highest accomplishments I can achieve as a REALTOR®.